HECM Counselor Resources

HECM counselor with senior couple
HECM counseling with senior woman
couple reviews reverse mortagage papers
African american couple standing outside home
elderly couple receives reverse mortagage counseling

On this site you’ll find everything you need to know about the Housing & Urban Development (HUD) Home Equity Conversion Mortgage (HECM) counselor roster, information about the HECM Exam, training, and continuing education requirements.  As an active HECM counselor, you will have the ability to log in and use the Forums, Find a Colleague feature, and our Ask the Expert Tool.

NeighborWorks America is the country's preeminent leader in affordable housing and community development and provides training and technical assistance to active and prospective HECM counselors through its NeighborWorks Center for Homeownership Education and Counseling (NCHEC) with support from HUD.

  • Online Course Focuses on HECM Counseling Over the Phone
    Just in time to meet FY15 professional development goals, our eClassroom Express course Maximizing the Effectiveness of Telephone Counseling with HECM Clients takes place Tuesday, July 28, 2015, at 1:00 p.m. ET. It's a great opportunity to improve your clients' understanding of key HECM concepts and discover best practices you can implement before, during and after a counseling call. This live 90-minute webinar training course has been approved by HUD for HECM counselor continuing education and is also approved for 1.5 hours towards the continuing education required for NCHEC Certifications. Registration opens July 14, 2015. A limited number of scholarships are available—on a first come, first-served basis—when you register using the following code CH15011.

  • Advanced HECM Counseling Training Course Online
    Advanced Topics in HECM Counseling is designed for active HECM counselors who have been providing services for at least 6 months. It's an opportunity to gain essential knowledge in key areas such as HECM for Purchase, HECM servicing, and the HECM marketplace, including the role of the secondary market. This Virtual Classroom course begins September 9, 2015 and concludes September 29, 2015.  Registration opens August 8, 2015. For a complete course description and to register, visit us online

  • Q&A on HUD’s Non-Borrowing Spouse Rule
    We have answers to your most pressing questions. View the Q&A from our eClassroom Express webinar on the non-borrowing spouse.

Prospective HECM Counselors

Interested in becoming a HUD HECM Counselor? Start by reading the HUD roster requirements.  Prospective counselors can also search NeighborWorks’ HECM training offerings, and information on the HUD HECM exam.  Topics include an overview of the exam, study materials, registration guidance and a practice exam.

Active HECM Counselors


If you are interested in obtaining a reverse mortgage you can visit our Consumer Resources page, or go to HUD's website to find a HECM counselor in your area.