HECM Counselor Resources

HECM counselor with senior couple
HECM counseling with senior woman
couple reviews reverse mortagage papers
African american couple standing outside home
elderly couple receives reverse mortagage counseling

On this site you’ll find everything you need to know about the Housing & Urban Development (HUD) Home Equity Conversion Mortgage (HECM) counselor roster, information about the HECM Exam, training, and continuing education requirements.  As an active HECM counselor, you will have the ability to log in and use the Forums, Find a Colleague feature, and our Ask the Expert Tool.

NeighborWorks America is the country's preeminent leader in affordable housing and community development and provides training and technical assistance to active and prospective HECM counselors through its NeighborWorks Center for Homeownership Education and Counseling (NCHEC) with support from HUD.

  • Calling All HECM Professionals to the Minneapolis NTI
    Get ready to spring into action. The Minneapolis NeighborWorks Training Institute (NTI) takes place May 22 - 26. It's an ideal opportunity to advance your HECM knowledge, services and impact.  In Home Equity Conversion Mortgages (HO111)--an introductory-level course--learn the nuts and bolts of the reverse mortgage product. In Intermediate HECM Counseling: Skills and Tools (HO275),  advanced counselors learn how to analyze practical case studies and build confidence in delivering high-quality client counseling sessions that address both client needs and regulatory requirements. Registration opens soon. Check back soon for dates.
  • Financial Capability Course Designed for Counselors Serving Seniors
    Learn how to help seniors improve their financial well-being in Engaging Older Adults in Financial Capability Programs (HO180el) . Our online, self-paced course covers a wide range of financial topics— from money management to scam protection and living in safe, affordble housing. Visit us online to learn more about our eLearning courses and to register. To get information on discount codes, contact our Customer Response team at nti@nw.org.

Prospective HECM Counselors

Interested in becoming a HUD HECM Counselor? Start by reading the HUD roster requirements.  Prospective counselors can also search NeighborWorks’ HECM training offerings, and information on the HUD HECM exam.  Topics include an overview of the exam, study materials, registration guidance and a practice exam.

Active HECM Counselors


If you are interested in obtaining a reverse mortgage you can visit our Consumer Resources page, or go to HUD's website to find a HECM counselor in your area.