HECM Counselor Resources

HECM counselor with senior couple
HECM counseling with senior woman
couple reviews reverse mortagage papers
African american couple standing outside home
elderly couple receives reverse mortagage counseling

On this site you’ll find everything you need to know about the Housing & Urban Development (HUD) Home Equity Conversion Mortgage (HECM) counselor roster, information about the HECM Exam, training, and continuing education requirements.  As an active HECM counselor, you will have the ability to log in and use the Forums, Find a Colleague feature, and our Ask the Expert Tool.

NeighborWorks America is the country's preeminent leader in affordable housing and community development and provides training and technical assistance to active and prospective HECM counselors through its NeighborWorks Center for Homeownership Education and Counseling (NCHEC) with support from HUD.

  • Counseling HECM Clients via the Telephone
    Improve your clients' understanding of key HECM concepts and discover best practices you can implement before, during, and after a counseling call in Maximizing the Effectiveness of Telephone Counseling with HECM Clients. Part of our NeighborWorks eClassroom Express series, this live 90-minute webinar training course takes place on Tuesday, March 31, 2015 at 1:00 pm ET. This course has been approved by HUD for HECM counselor continuing education, and is also approved for 1.5 hours towards the continuing education required for NCHEC Certifications. Check back for registration information and scholarship availability.

  • Understanding New HECM Requirements
    Don't miss this opportunity to get the latest information on the new Financial Assessment requirements and the Life Expectancy Set-Aside provisions. Mark your calendar for Explaining the Basics of the Financial Assessment to Your HECM Clients, our most recent HECM-related addition to the eClassroom Express roster. This live 90-minute webinar training course takes place on Tuesday, April 14, 2015.  This course has been approved by HUD for HECM counselor continuing education.  Check back for registration information and scholarship availability.

  • We've Updated Our HECM Counseling Basics eLearning Course
    Get the latest information on loan costs, loan calculation, payment plans,  details about the HECM counseling session requirements, and post-counseling follow-up in this recently updated course, Home Equity Conversion Mortgage (HECM) Counseling Basics Overview. To register and learn more about our convenient, cost-friendly eLearning courses, visit us online.

  • Q&A on HUD’s Non-Borrowing Spouse Rule
    We have answers to your most pressing questions. View the Q&A from our eClassroom Express webinar on the non-borrowing spouse.

Prospective HECM Counselors

Interested in becoming a HUD HECM Counselor? Start by reading the HUD roster requirements.  Prospective counselors can also search NeighborWorks’ HECM training offerings, and information on the HUD HECM exam.  Topics include an overview of the exam, study materials, registration guidance and a practice exam.

Active HECM Counselors


If you are interested in obtaining a reverse mortgage you can visit our Consumer Resources page, or go to HUD's website to find a HECM counselor in your area.