HECM Counselor Resources

HECM counselor with senior couple
HECM counseling with senior woman
couple reviews reverse mortagage papers
African american couple standing outside home
elderly couple receives reverse mortagage counseling

On this site you’ll find everything you need to know about the Housing & Urban Development (HUD) Home Equity Conversion Mortgage (HECM) counselor roster, information about the HECM Exam, training, and continuing education requirements.  As an active HECM counselor, you will have the ability to log in and use the Forums, Find a Colleague feature, and our Ask the Expert Tool.

NeighborWorks America is the country's preeminent leader in affordable housing and community development and provides training and technical assistance to active and prospective HECM counselors through its NeighborWorks Center for Homeownership Education and Counseling (NCHEC) with support from HUD.

  • Ibis Reverse Mortgage Analyst (RMA) Video Series Goes Live
    NeighborWorks America has developed a series of short videos to assist new HECM counselors who need orientation to the RMA software. For more experienced counselors, these short 4-15 minute videos provide a handy review of specialized features. Viewers will receive how-to lessons on topics such as creating printouts, HECM for Purchase, and HECM to HECM Refinance calculations.

  • New Home Equity Conversion Mortgage Program Requirements

    Changes to the Home Equity Conversion Mortgage Program Requirements take effect September 30, 2013. For details, view the Mortgagee Letter 2013-27.

    Other changes, effective January 13, 2014, include Home Equity Conversion Mortgage (HECM) Financial Assessment and Property Charge Guide. For more details, view the Mortgagee Letter 2013-27.


Prospective HECM Counselors

Interested in becoming a HUD HECM Counselor? Start by reading the HUD roster requirements.  Prospective counselors can also search NeighborWorks’ HECM training offerings, and information on the HUD HECM exam.  Topics include an overview of the exam, study materials, registration guidance and a practice exam.

Active HECM Counselors


If you are interested in obtaining a reverse mortgage you can visit our Consumer Resources page, or go to HUD's website to find a HECM counselor in your area.